Which tone should I pick?
Order the Calder Color Sampler first if you are unsure. Seeing the nine tones next to your floor and furniture in real light makes the choice much easier than judging a photo.
Do I need tools or a contractor?
No contractor needed. A level, a pencil, a utility knife and either glue or double-sided tape cover most walls, and there is no framing to build behind the panels.
What kind of wall can Calder go on?
Smooth, dry indoor surfaces such as painted drywall or sound plaster. Leave out shower walls, damp basements and exterior walls.
How do I work around an outlet?
Mark the cover on the panel, slice the felt with a utility knife and cross the strips with a fine saw. The Calder Saw and Blade Kit includes both tools.
Is delivery really free?
Yes. The standard service is free on every order and usually arrives 7–15 business days after shipping, plus 1–3 business days for us to prepare it. Need it faster? Pick Express at checkout and the fee appears before you pay.
Can I order from outside the US?
Yes. We deliver to New Zealand, Canada and Australia as well as the United States. Import duty or tax that the checkout does not collect may be charged by your country when the package arrives.
What if something shows up broken?
Snap a few pictures of the broken piece and its carton, send them to us within 7 days of delivery, and a replacement goes out at our expense.
What is the process for a return?
Write to us within 30 days of delivery. Items need to be unused, uncut and in their original packaging; we reply with the return address on the next business day.